Comparison of Account statuses

The statuses of an Account are compared in the table below.

	Account status
	Active	Credit hold	Administrative hold
User access rights	Users have full access to the Customer Control Panel according to their current role.	Users retain access to the Customer Control Panel of this Account. Users cannot order trial Subscriptions. If a User is attached to several Accounts, one of which is in the credit hold, the Credit hold status for this Account is displayed on the Accounts page in the Customer Control Panel.	Users do not have access to the Customer Control Panel of this Account: If a User is attached only to one Account, after an attempt to sign in to the Customer Control Panel, the following message is displayed: Company is blocked. You are not allowed to perform any actions for this company. Contact administrator for the further information. If a User is attached to several Accounts, one of which was blocked, the Administrative hold status for this Account is displayed on the Accounts page in the Customer Control Panel.
Conditions for moving to the status	Automatically or manually, depending on the hold type	Automatically according to applied conditions	Manually by a Manager
Actions and restrictions for moving to the status	A new Account is created in the Active status. An Account can get the Active status from the Credit hold and Administrative hold statuses.	An Account can get the Credit hold status only from the Active status.	An Account can get the Administrative hold status from the Active and Credit hold statuses.