Creating a Correction

To create a Correction:

1. Sign in to the Operator Control Panel.
2. Click Operation >  Finance > Corrections on the Navigation Bar. The Workspace displays the List of Corrections (see Viewing the List of Corrections).
3. Click the Create button on the Toolbar.
4. Select the customer's account in the Account list in the New Correction page.
   
   
   
   
5. Type the amount of the correction in the Total field.
6. Type the additional information in the Comment field.
7. Click Create. The correction will be successfully created.

The new correction has the Approval required status, and it should be approved (see Approving a Correction).