Switching a Plan
The switching a Plan is available if the switchable plans have been configured (see Managing Switchable Plans).
To switch a Subscription to another Plan:
- Sign in to the Operator Control Panel.
- Click Operations > Operations > Subscriptions on the Navigation Bar. The Workspace displays the List of Subscriptions.
- Click the ID or Name link of the subscription.
- On the Toolbar of the General tab, click the Switch Plan button.
- On the Switch Plan page, select plan in the Plan drop-down list.
Select a plan period from the Plan period list.
If the list of Plan Periods includes only one item, this item is displayed without the ability to change.
- Click Switch Plan button.
- If you have a promotion code, type it into the Promo Code field to add a discount.
- Click Submit button. The Switch Order will be created.