Upgrading or Downgrading a Subscription

You can increase or reduce additional resources for a Subscription. This operation is called the Subscription Upgrade or Downgrade. The upgrade takes place if the additional services are purchased for a subscription, or a subscription is shifted to a longer period, or a subscription is shifted to an advanced and more expensive plan.

To add additional resources to the Subscription:

  1. Sign in to the Operator Control Panel.
  2. Click Operations > Operations > Subscriptions on the Navigation Bar. The Workspace displays the List of Subscriptions.
  3. Click the ID or Name link of the subscription.
  4. Click the Resources tab.
  5. In the Additional field, type the number of required resources.



  6. Click Apply. The list of subscription periods and costs are displayed on the screen.


     
  7. If you have a promotion code type it into the Promo Code field to set a discount.
  8. Look through the order details and click Submit. The Subscription has been upgraded.