Returning an Account from Credit hold
An Account cannot be manually moved to the Credit hold by the Customer.
Account with the Credit hold status automatically get the Active status:
- if the Account Balance became more than or equal to Credit limit, which was set in the Account Class (see Account Classes);
- the Account was unblocked after administrative hold (see Administrative hold of the Account) and the Account Balance is lower than Credit limit for this Account;
- Manager set the Credit limit that is more than or equal to the Account Balance.
After returning an Account from credit hold:
- if the Automatically item was selected in the
- The Users, which are attached to this Account, get the access to the Customer Control Panel for this Account.
- Subscriptions with Active and Graced status get these statuses back. Other Subscriptions don't change their statuses.
- if the Manually item was selected in the