Managing Notification Categories
A Notification Category is used for grouping Notifications by some criteria, e.g. "Internal ", "Renewal and Expiration Notices" etc. This option is used for internal needs and does not affect the properties of Notifications.
After publication, each Notification Category is displayed on the Nottification Settings page of the Customer Control Panel (see Configuring Notifications in the ActivePlatform. Customer Control Panel).
If the Notification templates of the SMS type are not available for the Notification category, the "SMS" switcher saves its position and becomes unavailable for managing on the Notification Settings page of the Customer Control Panel (see Configuring Notifications in the ActivePlatform. Customer Control Panel).
If an SMS notification template is added to this Notification Category, the SMS switch retains its value and becomes available for managing.
In this section:
- Creating a Notification Category
- Viewing the List of Notification Categories
- Viewing and updating Notification Category's details
- Deleting a Notification Category