Viewing the List of Subscriptions

The List of Subscriptions displays all Subscriptions that were ordered via the Operator Control Panel and Customer Control Panel.

To view the List of Subscriptions:

1. Sign in to the Operator Control Panel.
2. Click Operations > Operations > Subscriptions on the Navigation Bar.
   
   
   
   The Workspace displays the following blocks:
   • Top bar (for more information see Working with the List of Objects) that includes the following filters:

     • Trial — filtering trial or paid Subscriptions;

     • Manager — filtering by the Manager who is linked with Subscriptions (see Staff management);

     • Plan — filtering by Plan which was ordered by Subscription (see Managing Plans).
     • Created at — filtering by period in which Subscriptions were ordered;
     • Plan category — filtering by a Plan Category (see Managing Plan Categories).
   • List of Subscriptions with the following columns:
     • ID — a unique identification number of the Subscription;
     • Name — the Subscription name;
     • Account — the Account name;
     • Plan — the name of the Plan;
     • Manager - the Manager name;
     • Trial — the type of a Subscription:
       • Yes — the Subscription is in testing period;
       • No — the Subscription is in the paid period.
     • Status — the Subscription status:
       • Ordered — a customer has ordered the Subscription;
       • Installing — the ordered applications are installing;
       • Installation failed — an error occurred during the installation of the ordered application;
       • Activating — the Subscription is activating;
       • Activating failed — an error occurred during the activation process;
       • Active — the Subscription has been activated;
       • Updating — the Subscription resource is updating;
       • Updating failed — an error occurred during the update process;
       • Renewing — the system is renewing the Subscription;
       • Renewing failed — an error occurred during the renewal process;
       • Waiting for manual approve - the operation with the Subscription should be approved by a Manager (see Manual Operations);
       • Graced — the Customer has not renewed the Subscription, and after Grace period (see Viewing and Updating a Plan Class) the system will stop the Subscription;
       • Stopping — the system is stopping the Subscription after Grace period;
       • Stopping failed — an error occurred during the stopping process;
       • Stopped — the Subscription has been stopped;
       • Deleting — the system is deleting the Subscription after Stop period;
       • Deletion failed — an error occurred during the deleting process;
       • Deleted — the Subscription has been deleted.
     • Start Date — an activation date of the Subscription;
     • Expiration Date — an expiration date of the Subscription.