Approving a Payment

Approving of a Payment is necessary when the customers select the check/cash or bank transfer payment method to top up Account balance. Payments via online system or credit card are carried out automatically when the system gets the signal from the acquiring centre.

The Bank Transfer payment method hasn't feedback with any of the processing centres. This type of the payment is manually carried out, and it may take up to 24 hours. To speed up the payment, customers should send a scanned copy of the paid receipt to provider's email.

If a customer has paid the Payment from Balance, the Payment gets the Canceled status.

To approve a Payment:

  1. Sign in to Operator Control Panel.
  2. On the Navigation Bar, go to Payments (see Navigation). The list of Payments is displayed (see Viewing the list of Payments). Also, you can view a list of Payments on the Payments tab of the Account page in the Accounts section.
  3. Click ID or Payment Number of the Payment with status Waiting for payment or Expired.



  4. Select payment method in the Payment methods group.
  5. Click Approve on the Toolbar. The Payment has been approved. The approved payments have the Completed status, which is displayed on the List of payments (see Viewing the list of Payments).