Viewing Payment details

To view Payment details:

1. Sign in to the Operator Control Panel.
2. On the Navigation Bar, go to Payments (see Navigation). The list of Payments is displayed. 
3. Click ID or Payment number of the required Payment. 

The Payment details page consists of the following tabs:

1. • General:
     • Payment information:
       
       
       
       
       • ID — a unique identification number of the Payment.
       • Payment Number — a number of the Payment.
       • Account — a name of the Account, which makes the Payment.

       • Discount — an amount of the discount.

         Discounts are displayed only for the Payments that are related to an Order. For all other types of Payments (see Payments types) the zero value is displayed.

       • Total — a total amount of the Payment.
       • Due date — the date when the Payment receives the Expired status, if it is not completed;
       • Status — one of the following statuses of the Payment (see Payments types);
       • Comment — additional information about the Payment.
       • Created At — a date and time of the Payment creation.
       • Updated At — a date and time of the last changes.
       • Closed At - a date and time when the Payment got the Completed or Canceled status.
       • Requester IP — a user IP address, which created the order.
       • Manager — an employee who is responsible for managing the Payment.

     • Payment methods — selection of a payment method. This section is shown only if the Payment has the Waiting for payment or Expired statuses.

       
       

     • Order(s) — a table that contains links to the related Orders and Subscriptions.

       This section is shown only for the completed Payments that are related to an Order.

       
       
       
       
       

   • Log — a history of Payment's changes (see Viewing the System Log).