Viewing the list of Subscriptions

The list of Subscriptions displays all Subscriptions that were ordered via the Operator Control Panel and Customer Control Panel.

To view the list of Subscriptions:

  1. Sign in to the Operator Control Panel.
  2. On the Navigation Bar go to Subscriptions (see Navigation). The List of Subscriptions appears.



The List of Subscriptions includes the following columns:

  • ID — the unique identification number of the Subscription;
  • Name — the Subscription name;
  • Account — the Account name;
  • Plan — the Plan name;
  • Manager — the Manager name;
  • Trial — the type of a Subscription:
    • Yes — Subscription to the free trial Plan period;
    • No — Subscription to the paid Plan period;
  • Status — the Subscription status;
  • Ordered — Customer has ordered the Subscription;
  • Installing — the ordered applications are installing;
  • Installation failed — an error occurred during the installation of the ordered application;
  • Activating — the Subscription is activating;
  • Activating failed — an error occurred during the activation process;
  • Active — the Subscription has been activated;
  • Updating — the Subscription resource is updating;
  • Updating failed — an error occurred during the update process;
  • Renewing — the system is renewing the Subscription;
  • Renewing failed — an error occurred during the renewal process;
  • Waiting for manual approve — the operation with the Subscription should be approved by a Manager (see Manual Operations);
  • Graced — the Customer has not paid for the Subscription, and after the Grace period (see Viewing and Updating a Plan Class) the system stops the Subscription;
  • Stopping — the system is stopping the Subscription;
  • Stopping failed — an error occurred during the stopping process;
  • Stopped — the Subscription has been stopped;
  • Blocked — the Subscription that was ordered within the Postpay charging model has been blocked, because the related Payment is in the Expired status;
  • Deleting — the system is deleting the Subscription;
  • Deletion failed — an error occurred during the deleting process;
  • Deleted — the Subscription has been deleted.
  • Payment model — one of the following models:
    • Postpay — a customer makes payments after factual using the service;
    • Prepay — a customer makes payments before factual using the service;
  • Start Date — the activation date of the Subscription;

Values in the columns Start Date, Expiration Date, and Individual Price appear only after the related Order has been completed.

  • Updated at — the date of the Subscription last update;
  • Expiration Date — the expiration date of the Subscription;
  • Individual Price — the Subscription prices source: