Ordering Subscriptions
Ordering Subscriptions via the Operator Control Panel is used when a Customer cannot order Subscriptions via the Customer Control Panel. The Subscription is linked with the customer's Account.
There are several particular aspects of ordering a Subscription via the Operator Control Panel:
- The procedure includes steps with configuring a Subscription, and the final step — confirming the Order.
- On the Subscription configuration steps, all prices are displayed in the Plan currency (see Plan Information). On the Order confirmation step, all prices are displayed in the Reseller currency (see Creating a Reseller).
- A Manager can set the individual markup or individual prices for a Subscription or order a Subscription at the prices specified in the Plan (see Creating a Plan).
- When a Subscription is ordered within the Prepay charging model (see Creating an Account Class), a Customer should complete the Payment related to the Order to start the Subscription provisioning (see Managing Payments).
- When a Subscription is ordered within the Postpay charging model, the provisioning starts immediately after the Order confirmation. The Payments for the Subscription are created along with the Invoices (see Managing Invoices) after each of the Billing periods during which the Subscription was used.
- The Subscription ordering procedure can differ depending on the Service, to which an Account subscribes. See details in Services. Operator Guide.
In this section: