Ordering a postpaid Subscription to a commercial period
To reduce the possible risk of selling services within the Postpay model when a customer pays after factual using a service, a Reseller can limit using the Postpay model by Accounts as follows:
- Ordering postpaid Subscription to a trial period has no restrictions since an Account does not pay for a service.
- Ordering a postpaid Subscription to a commercial period is available depending on the value of the Allow an account to order a postpaid subscription parameter (see General system settings):
- Automatically — all new and existing Accounts can order postpaid Subscriptions without manual approval from the Manager (by default).
Manually — to order a postpaid Subscriptions, an Account should get approval from the Manager. As a result, an Account can have one of the following Work permit for postpaid statuses:
- Verification not performed — the Account did no order postpaid Subscriptions to a commercial period when the manual approval from the Manager was expected. A Manager can order for the Account the first postpaid Subscription to a commercial period, including a new postpaid Subscription to a commercial period, as well as renewing and switching a postpaid Subscription to a commercial period, but to confirm and provision the Order, the Allow an account has postpaid subscriptions Manual Operation should be approved so the Account will get the Approved status.
- Approval required — the Account attempted to order the first postpaid Subscription to a commercial period when the manual approval from the Manager was expected. The Account is being reviewed by the Manager. The Account is under review, and ordering a new postpaid Subscription to a commercial period, as well as renewing and switching a postpaid Subscription to a commercial period, are not available.
- Declined — the Manager denied the Account to order postpaid Subscriptions to a commercial period. Ordering a new postpaid Subscription to a commercial period, as well as renewing and switching a postpaid Subscription to a commercial period, are not available.
- Approved — the Manager allowed the Account to order postpaid Subscriptions to a commercial period.
- Switching from Manually to Automatically in the Allow an account to order a postpaid subscription parameter leads to the following:
- All existing Manual Operations remain in their statuses.
- Provisioning of Subscriptions blocked by Manual Operations in the Approval required status does not start until the Manual Operations approve.
- Provisioning of Subscriptions blocked by Manual Operations in the Declined status does not start.
- The current value of the Work permit for postpaid parameter for the existing Accounts remains.
- All new and existing Accounts can order new postpaid Subscriptions without manual approval from the Manager.
- Switching back from Automatically to Manually in the Allow an account to order a postpaid subscription parameter leads to the following:
- Existing Subscriptions continue working regardless of the current values of the Work permit for postpaid parameter of the existing Accounts.
- The current value of the Work permit for postpaid parameter for the existing Accounts remains.
- For new Subscriptions, Manual Operations are created according to the current values of the Work permit for postpaid parameter of Accounts.
It is not recommended to change the Postpay settings multiple times because it may lead to the unwanted limitation of operations with existing Subscriptions for a part of Accounts.