Manual Operations

A Manual Operation is an operation that requires manual confirmation by a Manager before it is executed. Operations that require manual confirmation are configured in an Account class (see Account Classes). The following operations can be confirmed manually:

• Operations with Subscriptions (stopping and deleting Subscriptions, approving the first postpaid Subscription to a commercial period).
• Operations with auction domains (auction domain provisioning).
• Operations with Applications (installing, starting, stopping, updating, renewing, and deleting).

If manual approval is required for an operation with a Subscription, generating a Manual Operation causes changing the Subscription status to the Waiting for manual approve. The platform stores the previous status of the Subscription. If a Manager declines the Manual Operation, the Subscription gets its previous status back.

In this section:

• Viewing the List of Manual Operations
• Managing Manual Operations