Resending an invoice

Resending an invoice to an email is not available if the invoice for the Postpay model with external management is not approved by a third-party ERP system (see Managing invoices for the Postpay model by a third-party ERP system).

To resend an invoice manually via email:

  1. Go to Invoices (see Navigation). The list of invoices is displayed (see Viewing the list of invoices).
  2. Click the ID or number of the required invoice. The invoice details page is displayed (see Viewing details of the invoice for the Prepay charging model and Viewing details of the invoice for the Postpay charging model).
  3. Click Resend Invoice. The Resend Invoice page is displayed.



  4. In the Email field, enter the email of the required recipient of the invoice. By default, the email of the billing contact of the account is specified (see Creating an account).
  5. Click Resend Invoice. The invoice is sent to the specified email.