Managing Discounts

Discounts are used to reduce fees by a specified percentage of the original fees in a Plan. The following types of Discounts are used in ActivePlatform:

• Promo Code — a Discount is applied when a promo code is manually entered on the Order confirmation step. A promo code specified for a Sales order is stored in a Subscription to apply automatically to any future Orders, if possible. A promo code specified for other Orders is not stored in a Subscription. To apply it automatically to any future Orders, specify the promo code on the Subscription details page (see Viewing and updating subscription's details).
• Account — a Discount is automatically applied to the selected Accounts or Account Classes.
• Reseller — a Discount is automatically applied to Plans delegated to downstream Resellers. It is also automatically created for the upstream Reseller while ordering a Microsoft NCE Subscription within a promotion from Microsoft together with a Discount of the Subscription type (see Microsoft NCE. Operator Guide).
• Subscription — a Discount is automatically applied to a Subscription to a specified Plan for a specified Account. It is also automatically created while ordering a Microsoft NCE Subscription within a promotion from Microsoft (see Microsoft NCE. Operator Guide).

If there are several available Discounts, the Best Discount is applied as follows:

• If Discounts of the Subscription type not yet linked to Subscriptions are found, the Discount with the highest percentage among them is applied.
• Otherwise — a Discount of any other type with the highest percentage is applied.
  

In this section:

• Managing Promo Code discounts
• Managing Account discounts
• Managing Reseller discounts
• Managing Subscription discounts
• Limitations of discounts
• Managing a discount