Checking email notifications sending
To verify the correctness of the email server configuration (see Configuring reseller's mail server):
- Using the credentials of the created manager (see Creating reseller's manager), sign in to the Operator Control Panel of the reseller.
- Create an account (see Creating an account) using a test email address to receive notifications.
- Go to the Customer Control Panel login page.
- Click Forgot your password? (see Resetting the password to the Customer Control Panel in the ActivePlatform. Customer Control Panel).
- On the Reset Password page, enter the email address of the created account.
- Click Send instruction.
- Check the inbox and open the message with the instructions. If you do not receive a message, check the spam folder, and check the entered email address.
- Check the logo, company name, and links in the message.