Notification configuration

Notifications are used to inform users of accounts and managers of resellers about events occurred in the platform. The following types of notifications are used:

  • Email notifications.
  • SMS notifications.
  • Push notifications in the Customer Control Panel.

When an event occurs, the corresponding event handler generates a notification using the dedicated notification template and passes the message to the specified recipients.

To configure a notification, complete the following steps:

  1. Create a notification category. A notification category is used for grouping notifications (see Managing notification categories).
  2. Create a notification template. A notification template is used for generating the text of a notification (see Managing notification templates).
  3. If it is necessary to send a message via SMS, create an SMS Gate (see Managing SMS gates).
  4. Create an event handler and configure its rule. The rule defines the conditions when to trigger an event handler and send a message to recipients (see Managing event handlers).