Managing account's permission to use the Postpay model

To reduce the possible risk of selling services within the Postpay model when a customer pays after factual using a service, a reseller can apply to the accounts manual approval by a manager of permission to use the Postpay model. By default, no approval is required, and an account does not need to have permission to order postpaid subscriptions.

If the manual mode of getting permission to order subscriptions withing the Postpay model is selected in the system settings (see the Postpay settings group, the Allow an account to order a postpaid subscription parameter in General system settings):

For an account attempted to order the first postpaid subscription to a commercial (non-trial) period, the order will be created and provisioned only when a manager manually approves the account's permission to use the Postpay model.
Once getting manual approval from a manager, an account has permission to order any postpaid subscriptions to a commercial period without being verified one more time.
An account under review by a manager or refused by a manager cannot order postpaid subscriptions to a commercial period, including the first subscription.

The current status of the account's permission to use the Postpay model is displayed in the list of accounts (Viewing the list of accounts) and on the account's page (see Viewing and updating account's details) when Allow an account to order a postpaid subscription= Manually. When the settings are changed, the current statuses of the existing accounts are retained, even if not displayed.

To manage the account's permission to use the Postpay model, an Allow an account has postpaid subscriptions manual operation (see Manual operations) is used as follows:

After approving or declining an Allow an account has postpaid subscriptions manual operation, it is not possible to change the status of account's permission to use the Postpay model. Please contact the support team for assistance.

To allow an account to order postpaid subscriptions to a commercial period, approve an Allow an account has postpaid subscriptions manual operation (see Managing manual operations).
To deny an account to order postpaid subscriptions to a commercial period, decline an Allow an account has postpaid subscriptions manual operation. In this case, in the Customer Control Panel, information about the prohibition is not displayed for an account. Instead, a message that the account is still under review is displayed.
When the Allow an account to order a postpaid subscription parameter is switched between manual and automatic approval, the existing subscriptions continue working as described in Ordering a postpaid subscription to a commercial period.
The account's permission to use the Postpay model is applied both to the Operator Control Panel and Customer Control Panel. Orders approved by a manager with an Allow an account has postpaid subscriptions manual operation before version 7.0 (see Release Notes) are displayed as created by that manager.