Viewing and updating subscription prices

On the subscription page, you can view the prices applied to a subscription regarding the automatic markup (see Price list) and the Fixed price option (see Plan information) of its plan. For subscriptions ordered at individual prices (see Ordering a subscription at the individual prices), you can also update the individual prices of periods and resources.

For subscriptions for the endless period ordered at individual prices, this is the only way to update prices because for the endless period, the standard logic of renewing and applying new prices for a new period (see Renewing a subscription) is not available.

On the subscription page, all prices are displayed in the plan currency (see Plan information). It may differ from the reseller currency (see Creating a new reseller) used in orders, charges, and payments for the subscription.

In this article:

Viewing the prices of a subscription to a plan without fixed prices

Viewing the prices of a subscription ordered at the plan prices

To view the prices applied to a subscription ordered at the plan prices with Fixed price = No in its plan:

  1. Go to Subscriptions (see Navigation). The list of subscriptions is displayed (see Viewing the list of subscriptions).
  2. Click the ID or name of the required subscription. The subscription details page is displayed (see Viewing and updating subscription's details).
  3. Go to the Price List tab.
    The Price List tab includes the following elements:
    • The Subscription group — a table with the following elements:
      • Fixed price = No — indicates that subscription prices are as they are currently specified in the plan (for the fixed price logic description, see Plan information).
      • Price Type — the following value is displayed: Automatic markup.
      • Plan Markup — the value of the automatic markup set for the plan in the price list (see Price list).



    • The Period group — a table with the following elements:
      • Duration — the period duration as a link to the period details page (see Updating plan periods).
      • Fee Type — the list of fee types with non-zero amounts for a period. The list may include any of the following items:
        • Setup fee (one-time) 
        • Recurring fee (monthly)
        • Renewal fee (one-time)
      • Net Cost — the net costs of the listed fees set for a period in the plan and currently applied to the subscription.
      • Retail Price — the fee amounts for a period set in the plan and currently applied to the subscription.
      • Subscription Period (months) — the period duration in months with up to three decimal places.
      • Amount For Subscription Period — the fee amounts for a period for the whole period duration:
        • Recurring fee (monthly) — calculated as Retail Price multiplied by Subscription Period (months).
        • Setup fee (one-time) — equal to Retail Price.
        • Renewal fee (one-time) — equal to Retail Price.
        •  — equal to Retail Price.

      The Period group is not displayed if all periods of a subscription have zero fees.

    • The Resources group — a table with the following elements:
      • Name — the resource name. It is a link to the resource page (см. Updating plan resources).
        • min — the minimum quantity of a resource that can be ordered.
        • max — the maximum quantity of a resource that can be ordered.
      • Fee Type — the list of fee types with non-zero amounts for the resource:
        • Setup fee (one-time) 
        • Recurring fee (monthly)
        • Renewal fee (one-time)
        • Unit fee
      • Net Cost — the net costs of the listed fees set for a resource in the plan and currently applied to the subscription.
      • Retail Price — the fee amounts for a resource set in the plan and currently applied to the subscription.
      • Subscription Period (months) — the period duration in months with up to three decimal places.
      • Amount For Subscription Period — the fee amounts for a resource for the whole period duration:
        • Recurring fee (monthly) — calculated as Retail Price multiplied by Subscription Period (months).
        • Setup fee (one-time) — equal to Retail Price.
        • Renewal fee (one-time) — equal to Retail Price.

      The Resources group is not displayed if all resources of a subscription have zero fees.

Viewing and updating the prices of a subscription ordered at individual prices

Viewing the prices of a subscription ordered at individual prices is similar to a subscription ordered at the plan prices with Fixed price = No in its plan with the following specifics:

  • A column with the automatic markup is renamed to Actual Plan Markup.
  • The Actual Plan Price column is displayed with the values of fees currently set in the plan.
  • The values in the Actual Plan Markup and Actual Plan Price columns are displayed in strikethrough.
  • Instead of the Retail Price column, the Individual Price column is displayed with the values of individual prices applied to the subscription.

To update the prices of a subscription ordered at individual prices:

  1. In the Individual Price column, enter a new value.
  2. Click Apply.
  • Individual prices cannot be changed while a subscription has an uncompleted order.
  • For the following fee types, individual prices cannot be set: Setup fee (one-time), Renewal fee (one-time), Renewal fee (one-time) fee
  • All new prices will be applied only to new charges of a subscription (see Charges for the subscriptions with different billing types).
  • If a subscription has a non-endless period, the final prices will be determined using the Subscription renew settings parameter of the subscription (see Ordering a subscription at the individual prices). The corresponding message is displayed on clicking the Apply button.
  • Individual prices applied to a subscription as a result of completing an order are stored in the subscription log (see Viewing an object log).

Viewing the prices of a subscription to a plan with fixed prices

For subscriptions to plans with fixed prices, you can view their currently applied prices and their historical prices that were effective at the moment of purchase (renewal). Historical values may be absent for subscriptions ordered before the version 7.0 release (see Release Notes) and if the Fixed price option was not set in a plan at the at the moment of purchase.

Viewing the prices of a subscription ordered at the plan prices

To view the prices applied to a subscription ordered at the plan prices with Fixed price = Yes in its plan:

  1. Go to Subscriptions (see Navigation). The list of subscriptions is displayed (see Viewing the list of subscriptions).
  2. Click the ID or name of the required subscription. The subscription details page is displayed (see Viewing and updating subscription's details).
  3. Go to the Price List tab.
    The Price List tab includes the following elements:
    • The Subscription group — a table with the following elements:
      • Fixed price = Yes — indicates that the subscription prices were fixed at the moment of purchase (renewal) as they were specified in the plan (for the fixed price logic description, see Plan information).
      • Price Type — the following value is displayed: Automatic markup.
      • Actual Plan Markup — the value of the automatic markup currently set for the plan in the price list (see Price list).
      • Plan Markup When Subscription Was Ordered — the value of the automatic markup set for the plan at the moment of purchase.



    • The Period group — a table with the following elements:
      • Duration — the period duration as a link to the period details page (see Updating plan periods).
      • Fee Type — the list of fee types with non-zero amounts for a period. The list may include any of the following items:
        • Setup fee (one-time) 
        • Recurring fee (monthly)
        • Renewal fee (one-time)
      • Net Cost — the net costs of the listed fees currently set for a period in the plan.
      • Actual Plan Price — the fee amounts currently set for a period in the plan.
      • Retail Price — the fee amounts for a period that were set in the plan at the moment of purchase (renewal) and are currently applied to a subscription.
      • Subscription Period (months) — the period duration in months with up to three decimal places.
      • Amount For Subscription Period — the fee amounts for a period for the whole period duration:
        • Recurring fee (monthly) — calculated as Retail Price multiplied by Subscription Period (months).
        • Setup fee (one-time) — equal to Retail Price.
        • Renewal fee (one-time) — equal to Retail Price.
        •  — equal to Retail Price.

      The Period group is not displayed if all periods of a subscription have zero fees.

    • The Resources group — a table with the following elements:
      • Name — the resource name. It is a link to the resource page (см. Updating plan resources).
        • min — the minimum quantity of a resource that can be ordered.
        • max — the maximum quantity of a resource that can be ordered.
      • Fee Type — the list of fee types with non-zero amounts for the resource:
        • Setup fee (one-time) 
        • Recurring fee (monthly)
        • Renewal fee (one-time)
        • Unit fee
      • Net Cost — the net costs of the listed fees currently set for a resource in the plan.
      • Actual Plan Price — the fee amounts currently set for a resource in the plan.
      • Retail Price — the fee amounts for a resource that were set in the plan at the moment of purchase (renewal) and are currently applied to a subscription.
      • Subscription Period (months) — the period duration in months with up to three decimal places.
      • Amount For Subscription Period — the fee amounts for a resource for the whole period duration:
        • Recurring fee (monthly) — calculated as Retail Price multiplied by Subscription Period (months).
        • Setup fee (one-time) — equal to Retail Price.
        • Renewal fee (one-time) — equal to Retail Price.

      The Resources group is not displayed if all resources of a subscription have zero fees.

Viewing and updating the prices of a subscription ordered at individual prices

Viewing the prices of a subscription ordered at individual prices is similar to a subscription ordered at the plan prices with Fixed price = Yes in its plan with the following specifics:

  • The Plan Price When Subscription Was Ordered column is displayed with the prices that were set in the plan at the moment of purchase (renewal).
  • The values in the Actual Plan Markup and Actual Plan Price columns are displayed in strikethrough.
  • Instead of the Retail Price column, the Individual Price column is displayed with the values of individual prices applied to the subscription.

To update the prices of a subscription ordered at individual prices:

  1. In the Individual Price column, enter a new value.
  2. Click Apply.
  • Individual prices cannot be changed while a subscription has an uncompleted order.
  • For the following fee types, individual prices cannot be set: Setup fee (one-time), Renewal fee (one-time), Renewal fee (one-time) fee
  • All new prices will be applied only to new charges of a subscription (see Charges for the subscriptions with different billing types).
  • If a subscription has a non-endless period, the final prices will be determined using the Subscription renew settings parameter of the subscription (see Ordering a subscription at the individual prices). The corresponding message is displayed on clicking the Apply button.
  • Individual prices applied to a subscription as a result of completing an order are stored in the subscription log (see Viewing an object log).