Managing a product

A product is an entity used by a reseller to manage sales of vendor services and applications. In ActivePlatform, a product includes the data required to sell it via Customer Store (see Managing Storefront):

  • Vendor information.
  • Product type.
  • Product marketing information.
  • Product documentation.
  • Support information.

In ActivePlatform, a product is directly connected to a plan (see Managing plans), and indirectly — via the plan — to an application (see Сonnectors) and to a service term (see Managing service terms). For an account ordered a subscription within a product, the reseller can assign the responsible managers (product managers).

In this section:

To restrict ordering subscriptions to plans of certain products for resellers and accounts included in restrictions lists, see Managing the validation service.