Version 9.11. Release date 18 December 2025

New features and enhancements:

Developed additional placeholders for interface templates

The Operator Control Panel now includes a feature for configuring additional placeholders for interface templates and payment methods. This innovation makes it possible to display the subscription name in the user interface in payment scenarios, which significantly improves the clarity and convenience of subscription management. (CR-2968)

Optimized Microsoft Plan Updater mechanism

Improved fault tolerance of the Microsoft Reseller's pricing plan update mechanism. Now the system will make more attempts to obtain the latest price lists, with a smart increment of the waiting time between them. This solution is aimed at minimizing the possibility of failures while synchronizing prices. (CR-3009)

Improved the rule for triggering the “After subscription expiration” notification event

The “After Subscription Expiration” event supports the “Awaiting Manual Confirmation” status for subscriptions. Now, when a subscription expires but requires manual confirmation for further processing, the system can display this status accuratevely. (CR-2955)                                                        

Updated Microsoft PEC Checkup in the Operator Control Panel

Resellers can now see information about the customer manager in the Microsoft PEC Checkup section. This new feature allows resellers to quickly identify the person responsible for a specific subscription and if necessary contact the appropriate manager. (CR-2977)

Improved user experience in the platform 

In the Customer Control Panel:

• A new parameter is available on the Agreements detail page in the platform - MCA acceptance type. According to the new subscription procedure in the platform, the Customer’s user will need to accept the Microsoft Customer Agreement using a special built-in confirmation form. The form is available at the stage of adding a new/existing Microsoft tenant.  In the “Additional information” section (step 3), the user has access to the section with the contact details of the Customer's representative authorised to sign the agreement. This information can be changed in the “Account information” section. (CR-2889)   

In the Operator Control Panel:

• Now when creating a new subscription after setting up a Microsoft tenant, there is an additional step where users need to copy and send the client an invitation link to accept the Microsoft Customer Agreement. (CR-2889)  

General improvements:

• Various technical improvements have been implemented. (CR-2828, SAP-24806, SAP-24415, SAP-24480)

Extended API

New API methods have been implemented, and existing ones improved. (CR-2889)

Fixed issues

The following issues have been fixed: AB-45992, AB-45949. SAP-24335.