Version 9.9. Release date 3 November 2025

New features and enhancements:

Removed the logic of reseller inheritance from higher to lower levels

A new platform architecture has been implemented, where all resellers now have a single level of access and are directly managed by the administrative root node.

  • The functionality for creating new resellers is now exclusively available to the administrators of root-level resellers.
  • Access to the resellers list is only available from the root reseller level.
  • New resellers are now created as direct root-level elements.
  • The automatic configuration inheritance has been removed. When a new reseller is added via the Operator Control Panel, their settings are not automatically duplicated from the parent account; instead, each new reseller receives their own unique parameters.
  • Resellers can use both their own domains and subdomains.
  • Logging into the Operator Control Panel on behalf of a selected reseller (“spoofing”) is only available to administrators with the root access level. (CR-2874)

Added components to Ingram module

As part of the platform architecture reengineering, new elements of the Ingram module were added.  

The functionality of the Ingram Clients section includes:

  • Synchronization between the Ingram Customers section and the ActivePlatform Accounts section in order to manage customer information.
  • Editing of Ingram customer data using the platform interface.
  • Storage of Tenant ID and Microsoft domain name in the Ingram integration module. (CR-2969)

The functionality of monitoring of Ingram includes:

  • Viewing, searching, and filtering data about Ingram customers, subscriptions, and orders. 
  • Displaying customers information showing their history of Microsoft subscription purchases in Ingram. (CR-2930)

A mechanism for improving fault tolerance has been implemented, ensuring system stability and predictability under the constraints of the Ingram Cloud API. (CR-2943)

Included Premium parameter for clients

In order to categorize the customer base and personalize the user experience, a function for assigning Premium status to accounts has been implemented.

In the Operator Control Panel:

  • Premium status indication has been added to "the Accounts" page.
  • A dynamic change function for Premium status for customers has been implemented.
  • The recording of changes to the status (on or off) has been added to the Customer's Log of Events.
  • Added filtering of the customer list by the availability of this status. 

In the Customer Control Panel: 

  • Premium status indication has been added for privileged users. (CR-3011)

Added support of request for a quote for unauthorized users

The Client Control Panel has an integrated price request form that does not require registration. The user requests a price quote by specifying: a description of the service, the name and quantity of the product, contact details, consent to the processing of personal data, and information about the company. The system registers the price request from an unauthorized user and displays it in interface of the Operator Control Panel. The manager then identifies the user as new (with creation of an account) or existing (linking the request to the client account) for further processing. (CR-2845)

Updated structure of the Discounts and promo codes report

For quick access to data on discounts configured for customers and their applicability to tariff plan, filters by customer and plan have been added to the “Discounts and Promo Codes” page, and new columns “All Accounts” and “All Plans” have been added to the table with the list of all discounts. Detailed information about discount parameters has been added to the report, indicating the ID and name of the customer, plan, and subscription. (CR-2904)

Redesigned Microsoft subscription synchronizer

Improved daily synchronization of Microsoft subscriptions. As part of these updates, subscriptions deleted on the vendor side are automatically deleted from the platform. To increase transparency and provide customers with information about changes in subscription status, the corresponding mechanism for synchronizing Microsoft subscription statuses has been refined. Additional attributes for displaying status changes have been added to the Event Log, including verification that subscriptions with “deleted” and “suspended” statuses belong to the original reseller. (CR-2919)

Improved user experience in the platform

In the Customer Control Panel:

  • Added information about renewal orders, taking into account the time zone in which the customer operates. (CR-2704)

In the Operator Control Panel:

  • Improved invoice tracking logic for Azure Plan billing for situations when Microsoft generates multiple invoices for a single billing period. (CR-2951)

General improvements:

  • Various technical improvements have been implemented. (CR-2964, CR-2874)

Extended API

New API methods have been implemented, and existing ones improved. (CR-2943)

Fixed issues

The following issues have been fixed: AB-45807, AB-45808, AB-45441, AB-45442, AB-45253, AB-45254, AB-45256.