General information
In this article:
Introduction
ActivePlatform is a software platform that automates the cloud services selling process. ActivePlatform allows organizing simple and effective customer service.
This guide describes managing the integrated Services with the Customer Control Panel, which is a part of ActivePlatform.
Audience
The primary audience for this guide is customers who are working with cloud services via the Customer Control Panel.
Documentation conventions
Formatting | Conventions | Example |
|---|---|---|
Bold | UI elements, object names, and statuses | In the Tools menu, select Options. |
Italic | Terms and example values | To start using a Service, order a Subscription to a Plan. |
| Additional information or explanation | Create a new Microsoft Tenant Name or select an existing one is only required for ordering the first Microsoft Subscription. For ordering subsequent Subscriptions, the previously entered data will be used. | |
| Tip | Orders for postpaid Subscriptions are completed automatically without creating any linked Payments. | |
| Limitations of the availability of operations | Prolongation is available for Subscriptions with fixed monthly payments only. | |
| Warning about the possible loss of data as a result of an operation | Stopped Subscriptions, including all customer data, are deleted automatically after the specified period and cannot be recovered. |
Supported browsers
The following browsers are recommended to get access to ActivePlatform:
Google Chrome: last three versions.
- Mozilla Firefox: last three versions.
- Safari: last two versions.
- Opera: last two versions.
- Microsoft Edge: the latest version.
The appearance of the UI elements may differ according to your browser and its version.