Editing a Payment

It is possible to edit only the following Payments in the Waiting for payment status:

  • Payments for Balance topping up.
  • Payments with the Prepay model related to a single Order.
  • Joined Payments — for Balance topping up only.

The procedure of editing a Payment can be used for cancelling an existing Payment and the related Order and creating a new Payment or Order of the same type to specify new parameters.

To edit a Payment:

  1. Sign in to the Customer Control Panel.
  2. On the Navigation Bar, click Billing.
  3. In the Horizontal navigation menu, click Payments. The Payments page is displayed (see Viewing the list of Payments).
  4. In the block with the required Payment, click Edit. The confirmation window is displayed.
  5. In the confirmation window, click Confirm. The existing Payment and the related Order will be cancelled. The Balance topping up page or the page of creating a new Order of the same type as the cancelled Order is displayed.