Separating Payments

A joined Payment (see Joining Payments) in the Waiting for payment status linked to several Orders can be split back to separate independent Payments.

To separate Payments:

1. Sign in to the Customer Control Panel.
2. On the Navigation Bar, click Billing. The Payments page is displayed (see Viewing the list of Payments).
3. In the block with the required joined Payment, click Separate. The confirmation window is displayed.
4. In the confirmation window, click Confirm. The joined Payment will be cancelled, and for every linked Order, a separate Payment will be created with the amount equal to the Order. If any top-up Payments were included in the joined Payment, as a result of separating, a single top-up Payment will be created with the amount equal to the sum of those top-up Payments,