Managing Manual Operations

To manage a Manual Operation:

1. Sign in to the Operator Control Panel.
2. Click Operations >  Operations > Manual Operations on the Navigation Bar.
3. You can click on the ID or View link to view subscription details and approve changes.
   
    
   The page consists the following blocks:
   
   • Subscription — details of the subscription to which the operation refers (see Viewing and updating Subscription's details);
   • Account — a customer account name (see Viewing and updating an Account's details);
   • Account Class — a customer account class (see Account Classes);
   • Operation — operation details;
   • Status — a status of the subscription.
     
     • Approval required - the operation requires an approval;
     • Approved - the operation was approved;
     • Declined - the operation was declined.
   • Created at — a status of the subscription.
   On the Toolbar click one of the following buttons:
   • Approve - to complete the manual operation (the order will be completed);
   • Decline - to decline the manual operation (the order will get the Activating failed status);
   • Cancel - to close the page without any changes.