Subscriptions Report

To create the Subscriptions Report, which includes Subscriptions (see Managing Subscriptions) that was created during the selected period:

  1. Sign in to the Operator Control Panel.
  2. On the Navigation Bar, click Settings > Plugins > Reports. The Workspace displays the Sales Reports page.
  3. In the Subscriptions Report group, set the period of the report using the From Date and To Date fields.



  4. Click the Download Subscriptions button. The report will be sent to your email in the MS Excel format.

The Subscriptions Report includes the following information:

  • Subscription ID -  a unique identification number of the Subscription (see Managing Subscriptions);
  • Subscription Name - a name of the Subscription;
  • Account ID -  a unique identification number of the Account (see Managing Accounts), to which the Subscription relates;
  • Account Name - a name of the Account, to which the Subscription relates;
  • Plan ID - a unique identification number of the Plan (see Managing Plans), to which the Subscription relates;
  • Plan - a name of the Plan, to which the Subscription relates;
  • Plan Category ID - a unique identification number of the Plan Category (see Managing Plan Categories), to which the Subscription relates;
  • Category -  a name of the Plan Category, to which the Subscription relates;
  • Status - one of the following statuses of the Order:
    • Waiting for payment — an order has been placed by a Customer, the payment is expected;
    • Provisioning — an Order has been accepted, the service is provided;
    • Provisioning failed — an Order has been accepted, but the service is not provided;
    • Completed — an Order has been successfully processed;
    • Cancelled — an Order has been cancelled by a customer.
  • Created At - a date and time of the Subscription creation;
  • Updated At - a date and time when the Subscription's status was changed last time;
  • Start Date - an activation date of the Subscription;
  • Expiration Date - an expiration date of the Subscription (see Setting the Expiration Date of a Subscription);
  • Month - a period of the Subscription (in months);
  • Total - a total amount of the Charges for the Subscription;
  • Link - a link to the Subscription's details page (see Viewing and updating Subscription's details).