Viewing Payment's details

To view payment details:

1. Sign in to the Operator Control Panel.
2. On the Navigation Bar, click Operations > Finance > Payments. The Workspace displays the List of Payments.
3. Click the ID or Payment Number link for the necessary Payment.
   
   
   
   The Payment details page consists of the following tabs:
   • General — Payment information and payment methods if the Payment has the Waiting for payment status:
     
     • ID — a unique identification number of the Payment.
     • Payment Number — a number of the Payment.
     • Account — a name of the Account, which makes the Payment.
     • Discount — an amount of the discount.
     • Total — a total amount of the Payment.
     • Status — one of the following statuses of the Payment:
       • waiting for payment — Payment has been added, but not approved;
       • completed — Payment has been successfully processed (added and approved);
       • receipt creating - a receipt is being created by the manager manually;
       • receipt sent - receipt has been manually created by the manager;
       • cancelled — an order has been cancelled, or a Customer has paid the Payment with the Balance.
     • Comment — additional information about the Payment.
     • Created At — a date and time of the Payment creation.
     • Updated At — a date and time of the last changes.
     • Closed At - a date and time when the Payment got the Completed or Cancelled status.
     • Requester IP — a user IP address, which created the order.
     • Manager — an employee who is responsible for managing the Payment.
   • Log — a history of Payment's changes (see Viewing the Event Log).