Returning an Account from Credit hold

Account with the Credit hold status automatically get the Active status:

• if the Account Balance become within the Credit limit, which was set in the Account Class (see Account Classes);
• Manager set the Credit limit that is enough to cover the Account Balance.

After returning an Account from credit hold:

• If Stop subscription type is set to Automatically in the Account Class (see Account Classes):
  • the Users, which are attached to this Account, get the full access to the Customer Control Panel for this Account. 
  • Subscriptions with the CSP annual, the Reservation or the Pay as you go billing types, which had the Active or the Graced statuses before the credit hold, get these statuses back. Other Subscriptions with these billing types don't change their statuses.
  • Subscriptions with the CSP monthly, the Pay in full or the G-Suite billing types, which had the Active or the Graced statuses before the credit hold, get the corresponding statuses back if the amounts of the Charges for the current Billing period are less than or equal to the amount of money on the Account Balance taking into account the Credit limit. Other Subscriptions with these billing types don't change their statuses.
• If Stop subscription type is set to Manually (see Manual Operations) in the Account Class (see Account Classes):
  • the Subscriptions with the CSP annual, the Reservation or the Pay as you go billing types, which had the Active or the Graced statuses before the credit hold, had the Stopped status during the credit hold, they get their previous statuses back.
  • the Subscriptions with the CSP monthly, the Pay in full or the G-Suite billing types, which had the Active or the Graced statuses before the credit hold, had the Stopped status during the credit hold, they get their previous statuses back upon condition that the amounts of the Charges for the current Billing period are less than or equal to the amount on the Account Balance taking into account the Credit limit.
  • the Manual operations (see Manual Operations) to move Subscriptions to the Stopped status are automatically declined with the following comment:  "Account was moved from credit hold". The Subscriptions get previous statuses back.