Checking email notifications sending

Follow next steps to verify the correctness of the email server configuration (see Configuring Reseller's mail server):

  1. Sign in to the Operator Control Panel using credentials (login and password) of the Manager created earlier for this Reseller (see Creating Reseller's manager).
  2. Create an Account (see Creating an Account) using a test email address to receive notifications.
  3. Go to the Customer Panel login page. The web browser displays an authorization form (see Resetting the password to the Customer Control Panel in the ActivePlatform. Customer Control Panel)
  4. Click the Forgot your password? link.



  5. In the Reset Password form, enter the email address used for the Account creation.
  6. Click the Send instruction button. You will receive an email with instructions for resetting your password.



  7. Check your email box. If you do not receive the email, check the "Spam" folder and check if you entered a valid email address.
  8. Open the email and check that the logo, company name and links are correct.