Canceling a Payment

Only the Payments with the Waiting for payment and the Expired statuses can be canceled.

To manually cancel a Payment:

  1. Sign in to the Operator Control Panel.
  2. Click Operations > Finance > Payments on the Navigation Bar. The Workspace displays the list of Payments (see Viewing the list of Payments).
  3. Click the ID or Name of the Payment to be canceled. The Payment page is displayed.



  4. Click the Cancel Payment button on the Toolbar.

  5. Click Confirm in the pop-up window. The Payment will be cancelled.

    If the Payment is related to an Order (see Managing Payments), the Order will get the Cancelled status too.