Viewing and updating Subscription's details

To view the Subscription details:

  1. Sign in to the Operator Control Panel.
  2. Click Operations > Operations > Subscriptions on the Navigation Bar. The Workspace displays the List of Subscriptions (see Viewing the List of Subscriptions).
  3. Click the ID or Name link of the Subscription. You see the subscription details page, which consists of the following tabs:
    • General — general information of the Subscription. Also, you can add a note in the Notes field (see Adding Notes);
    • Orders — the list of all orders for the current Subscription, which have been created after ordering, renewing or upgrading the Subscription (see Viewing the List of Orders);
    • Resources — additional resources of the selected Subscription (see Plan Resources);
    • Transaction — the list of Subscription transactions (see Viewing the List of Transactions);
    • Event Log — Subscription log (see Viewing the Event Log).



The General tab contains the following subscription information:

  • ID — a unique identification number of the Subscription;
  • Trial — a type of the Subscription:
    • Yes — the Subscription is in testing period;
    • No — the Subscription is in the paid period.
  • Name — the Subscription name;
  • Manager — the name of the personal Manager;
  • Account — the Account name;
  • Plan — the name of the Plan;
  • Status — the Subscription status (see Viewing the List of Subscriptions);
  • Plan Period — the period of the Plan;
  • Start Date — the Subscription activation date;
  • Expiration Date — a date when the Subscription will be stopped if the auto-renewal was not set (see Auto-Renewing a Subscription)  or the Stop period and Grace period were not configured in the Plan class (see Creating a Plan Class). Also, the manual change of the expiration date can be executed only for service operations (see Setting the Expiration Date of a Subscription);
  • Promo code — a field which can be used to get discount on the current subscription (see Managing Discounts of the Promo Code type);
  • Plan Class — the name of the Plan Class (see Managing Plan Classes);
  • Auto renewal — the option for activating the automatic Subscription renewal (see Auto-Renewing a Subscription);
  • Renew point (days) - a number of days before the Subscription expires when the Customer receives the bill for Subscription renewal.
  • Application - a table with the list of Applications instances, which are provided as part of the Subscription:
    • ID - the Application instance ID ;
    • Name  - the Application name;
    • Service Status - the Application instance status;
    • MS Subscription ID - the Microsoft CSP Subscription ID (see Ordering a Microsoft CSP Subscription) in Microsoft Partner Center.

To update Subscription details:

  1. Edit the options, which are available for changing on the General tab.
  2. Click the Update button to save changes.