Viewing and updating Subscription's details

To view the Subscription details:

  1. Sign in to the Operator Control Panel.
  2. On the Navigation Bar go to Subscriptions (see Navigation). The Subscriptions page is displayed (see Viewing the list of Subscriptions).
  3. Click the ID or name of a required Subscription. You see the Subscription details page, which has the following tabs:



The General tab contains the following subscription information:

  • ID — a unique identification number of the Subscription;
  • Trial — a type of the Subscription:
    • Yes — the Subscription is trial;
    • No — the Subscription is provisioned on the paying basis.
  • Name — the Subscription name;
  • Manager — the name of the Manager assigned to the Account;
  • Account — the Account name;
  • Plan — the name of the Plan;
  • Status — the Subscription status (see Viewing the list of Subscriptions);
  • Plan Period — the period of the Plan;
  • Start Date — the Subscription activation date;
  • Expiration Date — a date when the Subscription will be stopped if the auto-renewal was not set (see Auto-Renewing a Subscription)  or the Stop period and Grace period were not configured in the Plan class (see Creating a Plan Class). Also, the manual change of the expiration date can be executed only for service operations (see Setting the Expiration Date of a Subscription);
  • Promo code — a field which can be used to get discount on the current Subscription (see Managing Discounts of the Promo Code type);
  • Plan Class — the name of the Plan Class (see Managing Plan Classes);
  • Auto renewal — the option for activating the automatic Subscription renewal (see Auto-Renewing a Subscription);
  • Renew point (days) - a number of days before the Subscription expires when the Customer receives the bill for Subscription renewal.
  • Application - a table with the list of Applications instances, which are provided within the Subscription:

To update Subscription details:

  1. Edit the options, which are available for changing on the General tab.
  2. Click the Update button to save changes.