General system settings

To update general system settings: 

1. Sign in to the Operator Control Panel.
2. On the Navigation Bar, go to System Settings (see Navigation). The General tab of the System Settings page is displayed.
   The General tab includes the following options:
   
   • Secret key:
     
     • Secret key — a secret key used to connect to ActivePlatform.
       
       
       
       
   • Name server settings:
     • NS 1 — NS 4 — addresses of the DNS servers (at least two) used to connect to ActivePlatform.
       
       
       
       
   • Catalog settings:

     • Catalog URL — URL of the service catalog available in the Customer Control Panel. For example, this URL is used when a customer clicks Buy Service in the Customer Control Panel.
       
       
       
       

   • Legal agreements:

     • Request agreement with Privacy Policy — if the checkbox is selected, during new user registration via the Customer Control Panel (see Quick and full registration), the Privacy Policy agreement is prompted. A user should agree with the Privacy Policy to complete the registration.
     • Privacy Policy URL — URL of the Privacy Policy document for the information links displayed in the Customer Control Panel.
       
     • Request agreement with Terms and Conditions — if the checkbox is selected, in the Customer Control Panel, on the Order confirmation page for new Subscriptions (see Buy subscription), the Terms and Conditions agreement is prompted. A customer should agree with the Terms and Conditions to order a new Subscription.
       
     • Terms and Conditions URL — URL of the Terms and Conditions document for the information links displayed in the Customer Control Panel.
       
       
       
       

   • SMTP mail server settings:

     • Default mail sender — sender’s email that is used by default for sending emails.
       
     • Host — an address of the server.

     • Port — a port of the SMTP server.

       You can request the current settings of SMTP server from the provider of the mail service.

     • Domain — a domain of the SMTP server.
     • Authentication — the checkbox is selected if the SMTP server requires authentication. If the Authentication checkbox is selected, the following options must be filled:
       • Authentication type — type of authentication.
       • User name — SMTP server login.
       • Password — SMTP server password.
     • Enable STARTTLS auto (check to enable TLS) — activation of STARTTLS allows using TLS (Transport Layer Security) for ordinary SMTP-connections. An encrypted TLS connection can be used to improve the security of communicating between the e-mail server and the client. 
     • Use SSL — activation of SSL for the email server.
       
     • Use TLS — activation of TLS for the email server.
     • OpenSSL verify mode — mode of the OpenSSL verifying.
       
       
       
       

   • SMS settings:

     • Verify phone number by SMS — if the checkbox is selected, in the Customer Control Panel, verification of new Accounts via SMS is required. 

     • SMS gate — SMS gate service used for sending SMS.
       
       

     
     

   • Document ID formats — templates used for numbers of various documents in ActivePlatform. Any document number must include the %N mask, where N — is a number of characters (minimum 6), and may include letters (for example, SO — Sales Order, RN — Renewal Order), dashes and placeholders.

     • Sales order — Sales Order number template (for types of Orders, see Managing an Order).

     • Renewal order — Renewal Order number template.
       

     • Change order — Change Order number template.
       

     • Switch order — Switch plan Order number template.
       

     • Payment — Payment number template.

     • Allow editing a payment number — if the checkbox is cleared, Payment numbers are not available for editing (Viewing Payment details). Predefined Payment numbers may be required for correct integration with third-party CRM systems.

     • Domain name generation format — domain name template for generated domains.

     • Invoice — Invoice number template.

     • Invoice file name — filename template for downloadable Invoices.
       
       
       
       

   • Rounding settings:

     • Rounding value — the sums of all generated payments are rounded up by the rule of multiplicity to the specified value.
       
       
       
       

     • GeoIP settings:
     • Use GeoIP — if the checkbox is selected, the GeoIP service is activated. In that case, during new Account creation (see Creating an Account), new Reseller creation (see Creating a new Reseller), and the process of full registration in Customer control Panel (see Full registration), the value of the Country list box is prefilled with the country detected by the IP-address. If the country cannot be detected, the Country drop-down list box is prefilled with the default value selected in the Default country list.
       If the checkbox is cleared, the GeoIP service is not activated. In that case, during new Account creation, new Reseller creation, and the process of full registration in Customer control Panel, the value of the Country list is pre-filled with the default value selected in the Default country list.
     • Default country — default country for new Account creation, new Reseller creation, and full registration in Customer control Panel, The default country is used when the country cannot be detected by the IP-address or the GeoIP service is not activated.
       
       
       
       
3. Edit necessary options that are available for changing.
4. Click Update to save changes.