Managing Orders

An Order is a request to buy a new Subscription or change, prolong, or renew an existing one.

Orders created for a Subscription are processed sequentially, as they were created. If an Order is not processed (unprocessed Orders have any statuses but Completed or Cancelled), creating new Orders by an Operator and Account is not allowed for this Subscription. At the same time, automatic creating Renewal Orders on the expiration date for auto-renewing Subscriptions is allowed in the following case only: the existing Change Order, Switch Order, or Prolong Order in the Waiting for payment status is cancelled, and the Renewal Order is created for the current Subscription configuration.

In this section: