Paying for the Subscriptions that are linked to the Invoice for the Postpay charging model

The Postpay model means that a customer pays after factual using a service — after the end of the Billing period when an Invoice is closed (see Specific aspects of the Invoices for the Postpay model in Managing Invoices).

In this article:

This article covers situations when external management of Invoices for the Postpay model by a third-party ERP system is not activated for a Reseller.

For activated external Invoices management, see Managing Invoices for the Postpay model by a third-party ERP system.

Automatic paying

The Account's Subscriptions included in a closed Invoice for the Postpay model are paid automatically from the Account balance on the Due date of the linked Payment (see Viewing details of the Invoice for the Postpay charging model) if the Account balance has sufficient funds. The Payment in the Waiting for payment status is completed by the billing process and gets the Paid from balance status. Expired Payments are not completed automatically.

Manual paying

To pay for the Account's Subscriptions included in the closed Invoice:

  1. Sign in to the Operator Control Panel.
  2. On the Navigation Bar, go to Accounts (see Navigation). The list of Accounts is displayed.
  3. Click the ID or name of the Account linked to the Subscriptions to be paid. The Account details page is displayed (see Viewing and updating Account's details).
  4. Go to the Invoices tab. The list of the Account Invoices is displayed.

  5. Click the ID or number of the required Invoice. The Invoice details page is displayed (see Viewing details of the Invoice for the Postpay charging model).

    Only a closed Invoice can be paid.

  6. In the Payments section, click the ID or description of the Payment. The Payment details page is displayed (see Viewing Payment details).
  7. Complete the Payment using one of the available Payment methods (see Completing a Payment).