Cancelling a payment

Defending on its type (see Payment types), a payment in the Waiting for payment status can be cancelled as follows:

• Automatically — only a Payment for order. For example, when a linked order is cancelled due to its expiration (see Cancel unpaid order in in Creating an account class).
• Manually — only a Payment for order and Payment for the manual topping up of the balance. The linked order is also cancelled. Payments for rendered services cannot be cancelled.

To manually cancel a payment:

1. Go to Payments (see Navigation). The list of payments is displayed (see Viewing the list of payments).
2. Click the ID or number of the required payment in the Waiting for payment status. The payment details page is displayed (see Viewing payment details).
3. Click Cancel Payment and confirm the action. The payment gets the Cancelled status.