Creating a product

To create a product:

1. Go to Products (see Navigation). The list of products is displayed (see Viewing the list of products).
2. Click Create. The General tab of the New Product page is displayed.
   
   
   
   
3. On the General tab:
   1. In the Name field, enter the product name.
   2. In the Product type field, enter the product type.

   3. In the Product category list, select a product category (see Managing product categories).

   4. To make the product available for sale, select the Public checkbox.

      The availability of a product for sale also depends on the Public attribute of the selected product category (see Creating a product category).

   5. Optionally:
      1. In the Description field, enter the product description. This description is not displayed to the user.
      2. In the Vendor name field, enter the name of the product vendor company.
      3. In the Vendor logotype field, click Choose File and upload the vendor company logo.
      4. In the License agreement field, click Choose File and select the product license agreement file.
      5. In the Privacy policy field, click Choose File and select the product privacy policy file.

   6. In the Template of subscription name field, check and, if necessary, update the template of the name of any subscription to all plans of the product. The default value is plan.name, and all subscription names, excluding subscription for domains and certificates, equal the names of corresponding plans (see Default names of subscriptions and entry points and Entry point configuration).

      The list of placeholders

      Placeholder	Description
      plan.id	The placeholder is available for all products and contains the plan ID.
      plan.name	The placeholder is available for all products and contains the plan name.
      application.subscription_attributes['attribute_key']	The placeholder is available for products created for services from Vendor Portal (see Synchronization of products and plans between Vendor Portal and ActivePlatform) {attribute_key} is the subscription attribute key, added when the VP product is created in Vendor Portal. For example, Google Workspace has a subscription attribute with the domain_name key. When a subscription to Google Workspace is ordered, the domain_name contains the name of the domain for Google Workspace. Use the following placeholders to include the domain name in the subscription name: {{plan.name}}{{application.subscription_attributes['domain_name']}}

   7. Optionally, in the VAT field, enter information about VAT included in the cost of any subscription to all plans of the product, up to 50 characters. This information is displayed for a subscription in the Customer Control Panel (see Viewing Subscription details).

      The current version of the Customer Control Panel does not support the VAT attribute of a product. Instead, to inform a customer about VAT, customized UI templates (see Configuring UI templates) and the product page in Customer Store (see Product page) can be used.

   8. Click Continue. The Marketing tab is displayed.
4. On the Marketing tab, enter the following:
   1. In the General info group:
      1. In the Name field, enter the product name that will be displayed to a customer.
      2. In Logotype, click Choose File and select the product logo.
      3. In the Description field, enter the product description. This description will be displayed to a customer.
         
         
         
         
   2. In the Screenshots group:
      1. In the Title field, enter the product screenshot title.
      2. Click Choose File and select a product screenshot.
      3. Click Add to add the screenshot.
      4. To delete the uploaded screenshot, click Delete. Click Change image to replace the uploaded screenshot.
      5. To add another screenshot, click Add. The similar form for adding a screenshot appears.
      6. Add the required number of screenshots.
         
         
         
         
   3. In the Videos group:
      1. In the Title field, enter the product video title.

      2. In the URL field, enter the link to the product video.

         The current version of Storefront supports videos from YouTube only (see Product page).

      3. Click Add to add the video.
      4. To delete the video, click Delete.
      5. Add the required number of product videos.
         
         
         
         
   4. In the Documentation group:
      1. In the Title field, enter the product documentation title.
      2. In the URL field, enter the link to product documentation.
      3. Click Add to add the documentation link.
      4. To delete the documentation link, click Delete.
      5. Add the required number of product documentation links.
         
         
         
         
   5. In the Benefits group:
      1. In the Title field, enter the product benefit title.
      2. In the Description field, enter the product benefit description.
      3. Click Add to add a benefit.
      4. To delete the product benefit, click Delete.
      5. Add the required number of product benefits.
         
         
         
         
   6. In the Support group:
   • 1. In the URL field, enter the link to the product support website.
     2. In the Email field, enter the email of product support.
     3. In the Phone field, enter the phone number of product support.
     4. In the Details field, enter the additional details about product support.
        
        
        
        
5. Click Save. The product is created, and the Plans tab is displayed (see Viewing the list of product plans).