General information
In this article:
Introduction
ActivePlatform is a software platform that automates the cloud services selling process. ActivePlatform allows organizing simple and effective customer service. Via the platform, you can empower your clients with cloud services and automate all processes for accounting and billing.
This guide describes the basics of working with the Operator Control Panel, a part of ActivePlatform.
Audience
The primary audience of this guide is managers of operators and resellers who sell cloud services.
Documentation conventions
Formatting | Conventions | Example |
|---|---|---|
Bold | UI elements, object names, and statuses | If you have a promotion code, enter it in the Promo Code field to apply a discount. |
Italic | Terms and example values | The Prepay and Postpay models |
Monospace | Code and input examples | Subscription name template: {{plan.id}} {{plan.name}} |
| Additional information or explanation | Before you start managing a subscription, all required plans and service terms must be configured, and all required services must be created. | |
| Tip | You can also order a subscription from the Subscriptions tab of the account's details page. | |
| Limitations of the availability of operations | The Manual renew point value cannot be less than the Auto-renew point value. | |
| Warning about the possible loss of data as a result of an operation | Stopped subscriptions, including all customer data, are deleted automatically after the specified period and cannot be recovered. |
Supported browsers
The following browsers are recommended to get access to ActivePlatform:
Google Chrome: last three versions.
- Mozilla Firefox: last three versions.
- Safari: last two versions.
- Opera: last two versions.
- Microsoft Edge: the latest version.
The appearance of the UI elements may differ according to your browser and its version.