Ordering a "Google Workspace" Subscription

The general procedure of ordering a Subscription is described in Buy subscription of the Customer Control Panel Guide.

Ordering a Google Workspace Subscription includes one additional step. You need to provide the following information:

  1. In the Domain name field, enter the name of your domain for Google Workspace.
  2. In the Alternative customer email field, enter the email address that Google will use to contact you if something happens to the service, such as a service outage or a security issue. The alternative email should not use the same domain as the Domain name.
  3. In the , enter the domain administrator's login. The domain administrator's login will be used to access the Google Admin Console.

    The domain name in the Domain name field:

    • Can begin with an alphanumeric character and end with an alphanumeric character.
    • Can contain alphanumeric characters and dashes (-).
    • Can have a maximum of 128 symbols.
    • Can have a minimum of:
      • Three symbols (before the dot) for .biz, .info, .mobi, and .name zones.
      • Two symbols for other zones.
    • The domain name cannot:
      • Begin with or end with a dash character (-).
      • Begin with www.
      • Contain http, https, https://, http://.

    Admin login in the Administrator's account username field:

    • Can begin with an alphanumeric character and end with an alphanumeric character.
    • Can contain alphanumeric characters, dashes (-), underscore (_), dots (.).
    • Can have a maximum of 64 symbols.
    • Cannot contain an ampersand (&), equal sign (=), plus sign (+), comma (,), brackets (<,>), or more than one period (.) in a row.

    If you encounter errors with adding your domain for Google Workspace, see https://support.google.com/a/answer/80610.



After the Subscription is activated, you will receive an email message with instructions on how to sign in to the Google Admin Console and configure your Subscription (see also First log in to the Google Admin Console). The credentials for the first log in to the Google Admin Console are also available in the Information section (see Google Workspace. "Information" section).

If the GDrive and GVault Resources are ordered, the Subscription remains in the Installing status until you accept the Google "Agreement" and confirm the ownership of the domain via the Google Admin Console (see First log in to the Google Admin Console).

Use the Entry Point menu to manage the ordered Subscription (see Managing a "Google Workspace" Subscription). To access the Google Admin Console, click the Google Workspace Entry Point.