Services. User documentation
What's new in version 5.4
- Ordering Google Workspace Subscriptions with a transfer token (see Ordering a "Google Workspace" Subscription)
- Improved behavior of filters in the Analytics section of Microsoft Azure Plan Subscriptions (Microsoft Azure Plan. "Analytics" section)
- IaaS calculator for ordering VMware vCloud Director Subscriptions with the Pay as you go model (see Ordering the "vCloud Director" Service)
- Improved error messages for failed creating a new account in Microsoft Partner Center (see an example in Ordering a "Microsoft Office 365" Subscription)
Introduction
ActivePlatform is a software platform that automates the cloud services selling process. ActivePlatform allows organizing simple and effective customer service.
This guide describes managing the integrated Services with the Customer Control Panel, which is a part of ActivePlatform.
Audience
The primary audience for this guide is customers who are working with cloud services via the Customer Control Panel.
Documentation conventions
Formatting | Conventions | Example |
|---|---|---|
Bold | UI elements, object names, and statuses | In the Tools menu, select Options. |
Italic | Terms and example values | To start using a Service, order a Subscription to a Plan. |
| Additional information or explanation | Create a new Microsoft Tenant Name or select an existing one is only required for ordering the first Microsoft Subscription. For ordering subsequent Subscriptions, the previously entered data will be used. | |
| Tip | Orders for postpaid Subscriptions are completed automatically without creating any linked Payments. | |
| Limitations of the availability of operations | Prolongation is available for Subscriptions with fixed monthly payments only. | |
| Warning about the possible loss of data as a result of an operation | Stopped Subscriptions, including all customer data, are deleted automatically after the specified period and cannot be recovered. |
Supported browsers
The following browsers are recommended to get access to ActivePlatform:
Google Chrome: last three versions.
- Mozilla Firefox: last three versions.
- Safari: last two versions.
- Opera: last two versions.
- Microsoft Edge: the latest version.
The appearance of the UI elements may differ according to your browser and its version.