Order Acronis Cyber Protect Cloud subscription

For the general description of the procedure, see Buy subscription in the Customer Control Panel guide.

In this article:

Specifics and limitations

All Acronis Cyber Protect Cloud plans have only one period — 1 month.
The billing day is set to the 1 day of the month.
Every Acronis Cyber Protect Cloud subscription is free until the 1 day of the next month. During the free period, changing the quantity of resources is not available, and a subscription has the Trial label.
An account can have only one subscription to each plan of the Acronis Cyber Protect Cloud product.
On the Acronis side, there are no "subscriptions" — a customer uses one service with a set of resources according to the ordered plans. All subscriptions of an account in the platform share the same tenant and the same storage on the Acronis side. The storage size is defined by the total quantity of the Backup Storage (Local Storage) resource (in GB) of the active subscriptions. Within the Acronis Cyber Protect Cloud service, the "main" and "additional" resources are available for customers. The "main" resources are included in plans, and they are billed. The "additional" resources are missing in the platform and are free and unlimited for customers according to the SKU of the ordered plans.
When a subscription is created, the Owner of an account receives 2 messages:
1. An instruction from Acronis on how to activate the service and the created admin — if it is the first subscription of an account.
2. An instruction from a reseller.

You don't need to specify any data on the Additional information step to order an Acronis Cyber Protect Cloud subscription.