Deactivate a product

You can make a published product unavailable for the distributors in the distribution network by deactivating it.

If you deactivate a product which has an existing subscription in an ActivePlatform installation, the subscription continues to work until the expiration date and then stops. The subscription to a deactivated product cannot be renewed.

You can also deactivate a plan (see Product Service Plan).

To deactivate a product:

  1. Go to the Product Dashboard.



  2. Click  Deactivate.



  3. In the pop-up window, click Confirm. The product becomes unavailable for the distributors and gets the Inactive status. For an inactive product, the stage is not applied.