Learn how to buy cloud services and manage ordered subscriptions with the Customer Control Panel.
The ActivePlatform Customer Guide serves as the comprehensive official manual for the Customer Control Panel (CCP), designed to help end users seamlessly navigate and manage their cloud services, accounts, and billing within the platform. The guide covers essential onboarding procedures, including quick and full account registration, user profile management, multi-factor authentication (MFA), and managing legal agreements. It provides detailed instructions on interacting with the service catalog to request custom quotes, place orders, and manage the full lifecycle of subscriptions—including buying, upgrading, renewing, or modifying resource limits. Furthermore, it outlines the critical differences between managing prepaid and postpaid subscription models (such as handling consumption limits).
What's new
-
Request for quote and proposal management (see Quotes)
-
Customer and user agreement management (see Account agreements and My profile)
-
Partial payment from balance (see Payment methods)
Subscriptions
See all articles about subscriptions >