A payment is an operation that describes the movement of funds in the platform. The funds can be used for the following purposes:
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Paying for postpaid subscriptions. Such payments are generated automatically with postpaid invoices. If you do not pay on time, all subscriptions associated with the invoice will stop and be blocked.
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Target payment for a prepaid subscription. Such payments are generated automatically with orders. If you do not pay on time, the order will be canceled, while the subscription behavior depends on the type of order.
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Advance top-up of the account balance for future payments of prepaid and postpaid subscriptions. Such payments are generated manually at any time for an arbitrary amount and can also be canceled only manually and at any time.
Your reseller may deactivate the balance usage for all its customers. In this case, viewing and topping up the account balance and paying from the balance are not available in the Customer Control Panel.
To go to the list of payments, in the navigation menu, select Billing > Payments. A page is displayed with widgets above the list of payments. Depending on the reseller, the following widgets may be displayed with amounts in the reseller currency:
In this section: