The Tasks section is available only to the root reseller of the installation. You can cancel tasks only in the Scheduled and Unsuccessful statuses.
To cancel a task:
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Sign in to the Operator Control Panel on the root reseller level.
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Go to Tasks (see Navigation).
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Click the ID or description of the required task in the Scheduled or Unsuccessful status. The task details page is displayed (see Viewing task details).
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Click Cancel. The task is stopped and gets the Cancelled status.