Viewing the list of subscriptions

To view the list of subscriptions, go to Subscriptions (see Navigation).

The list of subscriptions includes the following columns:

• ID — the unique identification number of a subscription.

• Name — the subscription name.

• Account — the account name.

• Plan — the plan name.

• SKU (Offer ID) — the SKU of a plan. By default, the column is not displayed.

• Billing type — the billing type of a plan. By default, the column is not displayed.

• Manager — the name of a personal manager.

• Trial — the type of subscription:Yes — a subscription to a free trial period.No — a subscription to a paid commercial period.

• Status — the subscription status.

  Subscription statuses

  • Ordered — a new subscription is ordered and waits for the activation.

  • Active — a subscription is used.

  • Delivered — a subscription with the Non-recurring Subscription billing type is used.

  • Graced — a customer did not pay for a subscription on time, and after the grace period, a subscription will be stopped.

  • Stopped — a subscription is temporarily stopped.

  • Deleted — a subscription is permanently deleted.

  • Installation failed (installation_failed — in the API methods) — an error occurred during the installation of the ordered service.

  • Activation failed (activation_failed) — an error occurred during the subscription activation process.

  • Renewing failed (renewal_failed) — an error occurred during the subscription renewal process.

  • Updating failed (updating_failed) — an error occurred during the resource update process.

  • Stopping failed (stopping_failed) — an error occurred during the subscription stopping process.

  • Deletion failed (deletion_failed) — an error occurred during the subscription deleting process.

  • Switching failed (switching_failed) — an error occurred during the subscription plan switching process.

  • Installing — the ordered service is installing.

  • Activating — a subscription is activating.

  • Renewing — a subscription is renewing.

  • Updating — a subscription resource is updating.

  • Stopping — a subscription is stopping.

  • Deleting — a subscription is deleting.

  • Switching — the plan of a subscription is switching.

  • Waiting for manual approve (waiting_for_manual_approve) — the operation with a subscription waits for approval by a manager (see Manual Operations) due to the stop subscription and delete subscription modes set in the account class of the account (see Creating an Account Class).

  • Blocked — a postpaid subscription is stopped due to an expired payment.

• Payment model — one of the following models:Postpay — a customer pays after using a service.Prepay — a customer pays before using a service.

• Created at — the date when a subscription is created. By default, the column is not displayed.

• Start date — the activation date of a subscription.

• Updated at — the date when a subscription is updated.

• Expiration date — the last day of a subscription.

• Renewal — the number of a linked renewal order or delayed switch plan order in the Waiting for provisioning or Provisioning status (if exists). By default, the column is not displayed.

• Auto-renew — the autorenewal option status for a subscription. By default, the column is not displayed:

  • Yes — auto-renewal is on.

  • No — auto-renewal is off or not applied due to the billing type or endless subscription period.

• Paid to — a date, depending on the billing type (see Prolonging a subscription), by default, the column is not displayed:

  • For a subscription with the Monthly Prolongation, Monthly Commitment, or Monthly Calendar Commitment billing type — there is an order in the Completed status that covers a period up to the indicated date.

  • For a subscription with the Pay as you go billing type — the value is absent.

  • For a subscription with any other billing type — the date is set to the expiration date right after purchase.

• Individual price — the subscription prices source:Yes — a subscription is ordered at the individual prices or at the individual markup specified by a manager (see Ordering a subscription at the individual prices and Ordering a subscription at the individual markup).No — a subscription is ordered at the plan prices (see Ordering a subscription at the plan prices).

• Main resource — the name of a resource with the highest priority (see Plan Resources). If several resources have the highest priority, the name of the first resource is displayed using the following sorting rule: numbers, A to Z, А to Я. By default, the column is not displayed.

• Amount of main resource — the total quantity of the main resource ordered in the subscription as the sum of the included and additional quantity of the resource. By default, the column is not displayed.

• Current cost of main resource, unit/month — the monthly cost of the main resource per unit. By default, the column is not displayed.

• Currency — the currency of the plan of a subscription. By default, the column is not displayed.