Credit hold of the Account

The credit hold is used to automatically block an Account to a debt on the Account balance in the following cases:

• The Account balance becomes less than the Financial blocking threshold.
• The Account balance remains negative within the Financial blocking threshold longer than allowed.

Users of an Account in the Credit hold status can access the Customer Control Panel. However, the statuses of some Subscriptions of an Account are changed, and some operations with Subscriptions become not available.

In this section:

• Warning about the possible Credit hold
• Moving an Account to the Credit hold
• Returning an Account from the Credit hold