Viewing and updating Internal User information

To view and update Internal User's details:

1. Sign in to the Customer Control Panel.
2. Click Users on the Navigation Bar. The Users grid displays all Users, which are linked to the current Account (see Viewing the List of Users).
3. Click the Name link of the required User.
   
   
    
4. The user's details page includes the following options:
   
   • First name, Middle name, Last name — a name of the User.
   • Status — user's status for the current Account: active or inactive.
   • Email — user 's email that is used as a login.
   • Role — an access level for the user (see Access levels of Users).
   • Additional fields — fields that were configured in the Operator Control Panel (see Managing attributes in the ActivePlatform. Operator Control Panel).
5. Click the Update button to save changes.
   

Also, you can perform operations using the following buttons:

• Change Password — change user password (see Changing User password);
• Deactivate — terminating user's access to the Customer Control Panel. This operation doesn't delete User information in the Customer Control Panel for selected Account. You can restore all data if you reactivate the User. To reactivate an External User send the invitation again (see Inviting an External User). To reactivate an Internal User, contact the support.

• Detach User — break the connection between the User and the Account. User's access to the Customer Control Panel will be terminated.

  Please note that all Services and credentials of the detached User, which were connected to the Account (including the mailboxes and its content, which were created by the Services), are permanently deleted. You should save all the data on the local computer.