Managing Manual Operations

To manage a Manual Operation:

1. Sign in to the Operator Control Panel.
2. Click Operations >  Operations > Manual Operations on the Navigation Bar.
3. You can click on the ID or View link to view the Manual operation details and approve or decline it.
   
    
   The page consists the following blocks:
   
   • Subscription — details of the Subscription to which the operation refers (see Viewing and updating Subscription's details);
   • Account — a customer Account name (see Viewing and updating an Account's details);
   • Account Class — a customer Account class (see Account Classes);
   • Operation — the operation type:
     • Subscription stop - approval of the Subscription stop;
     • Subscription delete - approval of the Subscription deletion;
     • Auction domain install - approval of the payment of the Charge for the auction domain;
     • Application install - approval of the application installation;
     • Application start - approval of the application start;
     • Application stop - approval of the application stop;
     • Application update - approval of the application update
     • Application renew - approval of the application renew
     • Application delete - approval of the application deletion.
   • Description - additional information about the Manual operation;
   • Status — the status of the Manual operation:
     
     • Approval required - the operation requires an approval;
     • Approved - the operation was approved;
     • Declined - the operation was declined.
   • Created at — the date and time of operation creation.
     
     
   On the Toolbar click one of the following buttons:
   • Approve - to approve the operation (for example, if the operation relates to an Order, the Order will be completed);
   • Decline - to decline the operation (for example, if the operation relates to an Order, the Order gets the Provisioning failed status);
   • Cancel - to close the page without any changes.